Website Privacy Policy
Effective Date: September 29, 2026
Untethered Therapy LLC ("Untethered Therapy," "we," "us," or "our") respects your privacy. This Website Privacy Policy explains how we collect, use, and protect information when you visit www.untetheredfl.com or interact with this website.
This policy applies to information collected through our website. It does not replace our Notice of Privacy Practices, which explains how we use and disclose protected health information in connection with mental health services provided by Untethered Therapy.
If you become a client of Untethered Therapy, additional privacy protections and rights may apply to your health information under applicable federal and state laws. Our Notice of Privacy Practices provides additional information about those practices.
1. Information We Collect
Information You Voluntarily Provide
You may choose to contact Untethered Therapy through forms or other features on this website.
Our website contact forms may collect:
First and last name
Email address
Telephone number
Preferred method of contact
The contents of your general message
Please do not include detailed information about your mental health, symptoms, diagnosis, medications, trauma history, or other sensitive health information in a website contact form.
The website is intended to provide general information about Untethered Therapy and to allow prospective clients to make general inquiries. It is not intended to serve as a secure platform for communicating clinical information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by the website's hosting and technology providers. This may include information such as browser type, device information, website activity, and technical information needed to operate and secure the website.
Untethered Therapy has disabled the Squarespace Activity Log on this website.
2. Cookies and Similar Technologies
Our website is hosted by Squarespace. Squarespace uses cookies and similar technologies to provide website functionality, security, and, when permitted by the visitor, analytics and performance features.
The website uses necessary cookies that allow the website to function and remain secure. For example, Squarespace identifies its "Crumb" cookie as a necessary security cookie used to help prevent cross-site request forgery.
Our website uses Squarespace's cookie-consent functionality to restrict non-essential cookies until a visitor makes a choice through the cookie banner.
When you select "Accept All," Squarespace may place optional analytics and performance cookies. Squarespace identifies cookies including ss_cvr and ss_cvt as analytics and performance cookies that can be used to understand how visitors interact with a Squarespace website.
You may choose to decline optional cookies or manage your cookie preferences through the cookie banner.
Untethered Therapy does not currently use Google Analytics, Meta Pixel, or custom tracking scripts on this website.
3. Third-Party Services
Our website contains links to or features provided by third-party services. These services may collect information or use cookies according to their own privacy policies.
Google Maps
Our Contact page includes an embedded Google Maps feature to help visitors locate our office.
Because Google Maps is a third-party service, Google may collect information or place cookies when the map is loaded or used.
Google's collection and use of information is governed by Google's applicable privacy policies.
Sessions Health
Untethered Therapy uses Sessions Health as its electronic health record and practice-management platform.
Links from this website may direct prospective or current clients to Sessions Health for scheduling, consultation, intake, secure communication, or other practice-related functions.
Information submitted through the Sessions Health platform is governed by Sessions Health's privacy practices and the applicable privacy protections governing your relationship with Untethered Therapy.
Our website does not ask prospective clients to submit detailed clinical histories, diagnoses, or other extensive mental health information through a general website contact form.
Psychology Today and Social Media
Our website may contain links to Psychology Today, Facebook, Instagram, or other third-party websites or social media platforms.
These are external links. When you follow a link to another website or platform, that website's own privacy policy and terms apply.
Untethered Therapy does not control the privacy practices of third-party websites.
4. How We Use Information
Information submitted through our website may be used to:
Respond to general inquiries
Contact prospective clients at their request
Provide information about services
Respond to questions about availability, scheduling, or services
Maintain and secure the website
Understand general website performance when optional analytics cookies have been accepted
Comply with applicable legal obligations
We do not use information submitted through our general website contact forms to provide diagnosis or treatment.
5. Sensitive Health Information
Because Untethered Therapy provides mental health services, we recognize that people visiting this website may be seeking information about sensitive experiences or conditions.
Please do not submit detailed clinical or other highly sensitive health information through a general website contact form.
If you choose to become a client, information collected as part of your clinical care is handled through appropriate clinical systems and is subject to the privacy protections described in our Notice of Privacy Practices.
6. How We Share Information
We do not sell personal information submitted through this website.
We may share website information with service providers that help us operate our website, communicate with visitors, provide scheduling or practice-management services, maintain website security, or otherwise provide services on our behalf.
Third-party providers may process information according to their own privacy policies and applicable contractual or legal obligations.
We may also disclose information when required or permitted by applicable law, including when necessary to comply with a legal obligation, court order, or other lawful request.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect information submitted through our website.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
For this reason, please do not submit detailed clinical or other highly sensitive information through a general website contact form.
Clinical information should be communicated through the secure systems provided for that purpose.
8. Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and administrative records, to comply with legal obligations, and to protect our rights.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
Information contained in clinical records is retained according to applicable legal, regulatory, and professional requirements and is addressed separately in our Notice of Privacy Practices.
9. Your Choices
You may choose not to provide information through our website forms.
You may also:
Decline optional cookies through the cookie banner
Manage available cookie preferences
Choose whether to contact us through the website
Contact us directly with questions about information submitted through the website
Please understand that declining optional cookies may affect certain website features or analytics.
10. Children's Privacy
This website is intended for general audiences and is not designed to knowingly collect personal information from children.
If you are a parent or caregiver seeking mental health services for a minor, please use the general contact information provided on the website rather than submitting detailed information about the child's mental health through a website contact form.
11. Links to Other Websites
This website may contain links to websites operated by third parties.
Untethered Therapy is not responsible for the privacy, security, or content practices of those websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
12. Changes to This Policy
We may update this Website Privacy Policy from time to time to reflect changes in our website, technology, services, or applicable requirements.
When we make changes, we will update the effective date at the beginning of this policy.
We encourage visitors to review this policy periodically.
13. Contact Us
If you have questions about this Website Privacy Policy or how information is handled through this website, you may contact:
Untethered Therapy LLC
500 S Florida Ave, Suite 407
Lakeland, FL 33801
Phone: 863-216-6454
Email: shelby@untetheredfl.com
For questions about your protected health information or your rights as a client, please refer to our Notice of Privacy Practices or contact Untethered Therapy directly.
Important Notice
This Website Privacy Policy describes the current privacy practices of the Untethered Therapy website. It is separate from the Untethered Therapy Notice of Privacy Practices, which governs protected health information associated with clinical services.
This document is intended to provide transparency about website privacy practices and is not a substitute for individualized legal advice.